AI’s role in simplifying communication [PODCAST]

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We sit down with Carlo Mahfouz, a technology executive and author, to explore the transformative potential of artificial intelligence (AI) in health care communication. Carlo delves into AI’s historical roots, its recent acceleration in adoption, and the unique challenges facing its integration into health care. We discuss how AI, particularly large language models like ChatGPT, can humanize the interface between humans and machines, revolutionizing health care practices.

Carlo Mahfouz is a technology executive and author of Reality Check: In Pursuit of the Right Questions.

He discusses the KevinMD article, “How AI can save lives by simplifying communication.”

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Our presenting sponsor is Nuance, a Microsoft company.

Together, Microsoft and Nuance are leveraging their rich digital technology and advanced AI capabilities to tackle some of health care’s biggest challenges. AI-driven technology promises to revolutionize patient and provider experiences with clinical documentation that writes itself.

The Nuance Dragon Ambient eXperience, or DAX for short, is a voice-enabled solution that automatically captures patient encounters securely and accurately at the point of care. DAX Copilot combines proven conversational and ambient AI with the most advanced generative AI in a mobile application that integrates directly with your existing workflows.

Physicians who use DAX have reported a 50 percent decrease in documentation time and a 70 percent reduction in feelings of burnout, and 85 percent of patients say their physician is more personable and conversational.

Discover AI-powered clinical documentation that writes itself. Visit to see a 12-minute DAX Copilot demo.





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